Shipping Policy
At Freyaship, we are dedicated to providing a seamless global shopping experience. Our logistics network is optimized for speed, reliability, and absolute discretion, ensuring your order arrives safely—wherever you are.
1. Processing & Delivery Timelines
The total delivery time is calculated as follows:
- Processing Time (1-3 Business Days): Includes strict quality control, order verification, and discreet packaging before dispatch.
- Shipping Time: Varies by destination. We utilize premium global carriers for the most efficient route.
Standard International Shipping Estimates:
| Destination | Estimated Delivery |
|---|---|
| United States | 8 - 12 Business Days |
| UK, Germany, France, Spain | 6 - 12 Business Days |
| Australia, Canada, Italy | 12 - 18 Business Days |
|
Europe (Rest) (Netherlands, Sweden, Belgium, etc.) |
15 - 25 Business Days |
| Japan, South Korea | 8 - 18 Business Days |
| South America | 20 - 30 Business Days |
| Middle East | 30 - 50 Business Days |
2. Privacy & Discreet Packaging
Your privacy is paramount. We adhere to a strict "blind shipping" protocol.
- Unmarked Exterior: Orders are shipped in plain, reinforced boxes or opaque mailers.
- Confidential Labeling: No logos, brand names (Freyaship), or product descriptions appear on the shipping label. The sender is listed generically.
3. Tracking Your Order
We offer complimentary Free Shipping on all orders. Once dispatched, you will receive a Shipment Confirmation Email containing your tracking number.
*Please allow 24-72 hours for the tracking status to update in the carrier's system.
4. Customs Duties & Taxes
For most major markets, logistics fees cover transportation. However, international shipments may be subject to local import duties or VAT, which are the responsibility of the recipient.
| Region | Standard VAT Rate |
|---|---|
| Germany | 19% |
| France | 20% |
| Italy / Spain | 22% / 21% |
| Netherlands | 21% |
| Scandinavia (SE/DK/NO) | 25% |
5. Import Restrictions Warning
⚠️ Important Notice:
Certain regions maintain strict import regulations for adult wellness products. We strongly advise verifying local laws before purchase.
High-Risk Regions: India, Turkey, Indonesia, UAE, Saudi Arabia, Malaysia, Thailand, Vietnam, Pakistan, Egypt.
*Freyaship cannot be held responsible for customs seizures in restricted jurisdictions.
6. Address Accuracy
To ensure successful delivery, please verify your shipping details at checkout. If a correction is needed, contact us immediately at service@freyaship.com.
*Address changes cannot be processed once the parcel has been handed to the carrier.